Hungry Honu Arcade Policies 

practical details

At Hungry Honu, your fun and safety come first.

Please review our full participation policies for both VR Escape Rooms and BallWall before booking your adventure. By reserving and participating, you agree to these policies. Thank you for helping us keep our VR arcade and BallWall safe, fun, and welcoming for everyone!

Virtual Reality Arcade Policies

Welcome to our VR Arcade! For everyone’s safety and enjoyment, please review the following policies before making a reservation. By participating, you agree to follow these rules.

Safety & Equipment Use
  • Stay within boundaries: Remain inside the designated play area to avoid collisions.
  • Use wrist straps: Controllers must be worn securely at all times.
  • Handle with care: Customers are financially responsible for any damage caused by misuse of headsets, controllers, or equipment.
  • Footwear required: Closed-toe, non-slip shoes only. No sandals, flip-flops, or high heels.
  • Store personal items: Belongings must be kept outside the play area.
  • Follow staff guidance: Staff will fit and explain the equipment before use.
Health & Wellness
  • Possible effects: VR may cause dizziness, nausea, headaches, or disorientation.
  • Listen to your body: Stop immediately and notify staff if you feel unwell.
  • Take breaks: We recommend a 10–15 minute break for every 45 minutes of gameplay.
  • Medical conditions: Guests with epilepsy, heart conditions, or motion sickness should consult a doctor before use.
  • After play: Do not drive, operate machinery, or perform demanding activities until any symptoms subside.
Legal & Administrative
  • Waiver required: All players must sign a liability waiver before participating.
  • Age restrictions: Players must meet the minimum age requirement. A parent/guardian must sign for anyone under 18.
  • Supervision of minors: A parent/guardian must remain on-site for minors.
  • Payments & refunds: Reservations are subject to our posted cancellation and refund policy.
  • Content restrictions: Illegal, harmful, or obscene content is strictly prohibited.
Customer Conduct
  • Respect play space: Do not touch or distract other players in VR.
  • Respectful behavior: No swearing, yelling, or disruptive conduct. Staff may end sessions without refund for misconduct.
  • Dispute resolution: Any disputes must be handled calmly; staff will assist when necessary.
Licensing & Intellectual Property
  • Commercial licensing: All games and experiences are properly licensed for arcade use.
  • Respect IP: Copying, modifying, or distributing VR content is prohibited.
  • By reserving and participating, you agree to these policies. Thank you for helping us keep our VR arcade safe, fun, and welcoming for everyone!

BallWall Arcade Participation Policies

Welcome to the Hungry Honu BallWall experience! For your safety and enjoyment, please review the following policies before participating. By entering the play area, you agree to follow these rules.

Safety & Equipment Use
  • Stay within the marked boundaries during all activities to avoid collisions.
  • Use only the official BallWall balls and equipment as instructed.
  • Only kick the balls in games designed for foot interaction. No aggressive or unauthorized kicking. Never aim at other players or spectators.
  • Wear closed-toe, non-slip shoes. No sandals, flip-flops, or high heels.
  • Keep personal belongings outside the play zone to prevent tripping hazards.
  • Allow staff to explain rules and calibrate the system before starting.
Health & Wellness
  • BallWall is active and fast-paced. Ensure you are in suitable physical condition.
  • Stop immediately and notify staff if you feel dizzy, lightheaded, or unwell.
  • We recommend breaks every 20‒30 minutes to prevent fatigue.
Legal & Administrative
  • All participants must sign a liability waiver. Minors require parental consent.
  • Minimum age to play is 2 years old.
  • All minors under 18 require on-site supervision by a parent or guardian.
  • Participants are financially responsible for equipment damage caused by misuse.
  • No refunds for early session termination due to misconduct or safety violations.
Customer Conduct
  • Respect others’ play space ̶ no interfering with other players.
  • Aggressive behavior, yelling, or disruptive conduct is prohibited.
  • Follow all staff instructions and posted signage at all times.
  • Promptly exit the court at the end of your session so others may begin.
Licensing & Intellectual Property
  • All BallWall software and games are properly licensed for commercial use.
  • Do not tamper with, copy, or attempt to modify any software or hardware.